East Palo Alto, City of

Updated: July 20, 2022

2415 University Ave.

East Palo Alto, CA 94303

Veolia North America
2415 University Avenue, 2nd Floor
East Palo Alto, CA 94303

Phone: (650) 322-2083 Fax: (650) 325-5038

Service Area

Located in southeast San Mateo County, the City of East Palo Alto is a residential community with some commercial and industrial development.

System

Profile

Area Size	2.5 square miles
Service Population	25,935
Number of Accounts	3,987
Number of SF RWS Connections	3
Connections To SF RWS Mains	BDPL 1 and 2
Avg. Day Demand (mgd)	1.53
Avg. Day Purchases From SF RWS (mgd)	1.52
% Demand Met With SF RWS Supplies	100%
Maximum Local Water Production (mgd)	0
Alternative Supply Sources	Gloria Way Well
Interties With Other Agencies	Palo Alto, Menlo Park, O’Connor Tract Water Coop, Palo Alto Park Mutual - only to 2 Mutual companies and not in EPA’s direction
Local Storage (mg)	0
Days of Storage	0 - No storage: cannot sustain a loss of water independent of its interties. 3.6 mg of storage identified but approval/funding has yet to be secured.

Summary

The City of East Palo Alto receives all of its potable water supply from three SF RWS turnouts off BDPL 1 and 2. The third 72” pipeline is also in place, but not hooked up. All three turnouts are located in the northern portion of the district, and water is distributed directly to all of the customers within the district’s one pressure zone. The City’s water utility is operated and managed by a private contractor, Veolia North America.

Gloria Way Well is East Palo Alto’s storage facility and is certified for alternate potable water supply sources within the City. The City has one emergency well currently not certified for potable use.

Water Supply and Demand

Supply by Source	Actual FY 17-18 (ccf)	Actual FY 18-19 (ccf)	Actual FY 19-20 (ccf)	Actual FY 20-21 (ccf)
San Francisco Water	772,528	763,315	764,033	743,205
Resale SF RWS (Menlo Park)	0	0	0	0
Local Groundwater	0	0	415	5,252
Recycled Water	0	0	0	0
Other	0	0	0	0
Total	772,528	763,315	764,448	748,457
mgd equivalent	1.58	1.56	1.57	1.53

Demand by Sector
Residential	521,090	487,190	486,705	552,003
Commercial/Industrial	142,101	265,076	264,811	115,888
Other	16,082	11,049	11,038	19,386
Unaccounted for	93,255	0	1,894	61,180
Total	772,528	763,315	764,448	748,457
mgd equivalent	1.58	1.56	1.57	1.53


Per Capita Use	Actual FY 17-18 (gpcpd)	Actual FY 18-19 (gpcpd)	Actual FY 19-20 (gpcpd)	Actual FY 20-21 (gpcpd)
Residential	41	38	38	44
Gross	60	60	60	59

Facilities and Distribution

Wells

Name	Capacity (gpm)	Status
EPACWD Well	0.2	Standby
Total	0.2

Interties

Name	No.	Diameter (in.)
Palo Alto	1	6
O’Connor	1	6
Menlo Park	> 1	6